ABOUT ESCALLATE
Client Testimonials

"The Patient Aftercare Follow-up Call service provided by Escallate has been tremendous! The data they generate is very useful for providing feedback to all our staff. It helps us make our care to the patients that we serve even better. In addition, the staff at Escallate are professional in the manner in which they call patients back, and on an administrative level as well."

- Greg S., MD
Emergency Department (ED) Physician, and ED Site Director for 2 Hospitals
(Escallate Client since 2010)

"Escallate handles a tremendous volume of accounts for our ER Doctors. Their expertise on our difficult to collect accounts is outstanding. We could not achieve our goals without them."

- Denise W.
V.P. - Billing Operations for 60 Hospital Emergency Departments (800+ Physicians) located nationwide
(Escallate Client since 1998)

"Our over 120 day A/R bucket had continued to increase as patients had become more reluctant to pay their portion of their debt. Escallate came up with a solution for us - a 3rd Party Pre-Collect Program. For a low flat fee, we were able to send our accounts through the pre-collect program which has effectively increased our internal collections. The program has been a big success - approximately 60% of the accounts are either paid in full or resolved to our satisfaction - either by being paid, obtaining insurance information so that we can bill the carrier, or by having the patient contact us to set up a payment plan. We now achieved a reduction on our over 120 A/R bucket, we have been able to reduce our internal costs (which has in itself almost paid for the program) and we have increased our cash flow while reducing our bad debt expense.

Bravo Escallate - For your out of the box approach and for thinking of our needs first."

- Kathy K.
Practice Administrator - 27 Physician Group Network
(Escallate Client since 2005)

"I have been using Escallate for both Pre-Collect and Contingency Collections since the beginning of 2009. As part of the Pre-Collect program, Escallate makes calls to our patients on our behalf. When we made the calls ourselves, our return calls were minimal. When Escallate makes these calls, our phones ring !!! We are getting contact to make payment arrangements or payment in full. We see some type of resolution on 40% of the accounts we send through Escallate's Pre-Collect program.

Our Business Development Representative is not the typical "aggressive" sales person. He is someone that will be there to assist as much as you want or as little as you want. The Escallate Client Services team through the Web Portal is excellent."

- Cindy M.
Patient Service Coordinator - 30 Specialty Physicians Group
(Escallate Client since 2009)

"Dear Mike... We met at the 2011 Ohio MGMA Winter Conference where Escallate was exhibiting. You spoke to me about improving our internal cash flow through Escallate's Pre-Collect program. I was not aware of such a program, but wanted to hear more, especially in these tough economic times. You met with me in person, did a follow-up Webinar, and walked me through this program step by step... working at my pace. I began using Escallate's Pre-Collection service and as advertised, your program has not only helped me collect more money internally at a fraction of the cost, but it has also allowed my Billing representative to effectively work all of our A/R. You said it was like having an agency working on our behalf and you are 100% right !!!

- Julie B.
Practice Administrator - 7 Physician Nephrology Group
(Escallate Client since 2011)