Our Services

Providing Clients with Greater Returns!   Don’t Hesitate to Escallate!

A/R Management & Debt Recovery Services

Although we have clients in a variety of industries and markets, Healthcare is our largest market served.  Escallate is fully insured, bonded, and licensed where applicable.  Our Collection Specialists have been trained in professional phone and collection techniques, HIPAA, and all state and federal regulations that govern the collection industry.

Our Services Include:

  • Patient Health Insurance Verification (if applicable),
  • During Early Stage A/R:  Past Due Payment Reminders
  • During Late Stage A/R:  Charged-off Bad Debt Collections
  • Credit Bureau Reporting:  Equifax and Experian

Our Services Help You:

  • Collect more money internally, improving cash flow;
  • Segment your A/R to apply the appropriate resources and debt collection methods;
  • Supplement staff resources to improve resource utilization;
  • Reduce office expenses.

Extended Business Office (EBO) Services

Customer Service

After Service Follow-Up Calls

Contacting patients via telephone after discharge gives healthcare organizations an opportunity to improve patient care, minimize re-admissions, and even gain insight into patient opinions / perceptions about care, staffing, facilities, processes and procedures.

PaymentReminders

Satisfaction Surveys

A short telephone survey performed by Escallate on your behalf can obtain a great deal of useful information for your office operation. “Asking”, in and of itself, can improve customer satisfaction. Asking shows you care about patient opinions and feedback. Asking shows you want to improve your operation for the patient’s benefit and yours! 

Collections Perfected!

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